The weather in Dallas from eleven:00 am until finally perfectly soon after 5:00 pm was blue skies and sunshine. The flight from Dallas to DC wasn't stuffed with climate as the path was immediate instead of altered apart from slight turbulence which induced altitude variations to stop. The weather in DC was distinct and no rain. Weather predicted for Charleston WV did come about forty five minutes following the originally scheduled landing time ought to have happened. It is my belief that American Airways could have and should have offered far more in how of logistical skills in Dallas for gate availability and contingency ideas when gates are blocked, far more support for delayed connecting flights to assist travellers and prevent skipped flights, and a lot more humanity and understanding for passengers stranded at nighttime in a significant metropolis without details, methods, and so forth. We were not provided just about anything by Vanessa S. or even the gate staff. I did Visit the ticket counter in DC along with a Supervisor, Sandra did supply our initially and only apology and knowledge on lodge shuttles from the airport and a discount voucher superior at a variety of hotels. Incidentally, our baggage which was checked wasn't available to us on Friday evening and we were available a complimentary toiletry bag. Baggage personnel ended up quite courteous and the spotlight of our purchaser expertise. For the reason that we couldn't get re-booked right until the subsequent working day And that i could not get to Charleston WV as needed for company obligations, I rented a hotel room in DC plus a rental car and drove myself to Charleston WV from Washington DC. the subsequent morning so that you can arrive as necessary. The results of my expertise remaining me sensation extremely unhappy in the customer service obtainable at American Airlines.
Many people figured out from the passengers that were looking forward to our plane to reach for his or her return to Miami that as we camped in Miami, they were returned to hotel rooms and offered with supper and breakfast at no expense! We anticipate payment equivalent in benefit for housing and foods to that you provided to your passengers that experienced to remain in Roatan a result of the mechanical problems with our flight.
My worry is AA extended responded to my problems and lies about good reasons the I used to be bumped of flight.
I'm 62 several years old, and was on a flight from Orange County, Ca to Jacksonville, NC. All went effectively until eventually I arrived at Charlotte,NC. Due to the fact I had wheel chair support I had been helped otherwise I believe I wouldn't have been. Soon after two flight were cancelled on that evening I wasn’t actually positive what I'd do. But because of the kindness of one's staff they wheeled me to buyer service both of those occasions, and finally on getting the information that another flight would not be scheduled until finally the morning from the 3rd they designed sure I'd a motel paid out for by american airlines which I very much appreciated. Getting by itself was a little scary, but I produced it as a result of, and managed to get back again to the airport at 5:30 the following morning. And once again this flight was cancelled as well. At this time I arranged to only go to a different metropolis. Upon obtaining on that flight there was a electrical fireplace from the cabin of your plane, and immediately after remaining in the air for about 10 minutes it had been turned around and we were being taken off the airplane within a hurry.
I'm stuck in LA, mainly because my AA FLIGHT 1927 on February third was cancelled! I'm quite dissatisfied!!! I wasn't presented a definitive reply concerning why my flight was cancelled.
all to often, management is contacted when items go Erroneous…it's not a kind of letters…..i am making contact with american airlines shopper service on account of a beautiful flight attendant named MARITA LORDI (FA #nine
Make sure you investigate this so other passengers gained’t possess the identical practical experience…..I would like a reply from In addition, you..
Upon arrival in Panama with flight AA959 among the two luggages, a Roncato baggage, ( pics connected ) price €189 arrived broken. I instantly went to the right Workplace inside the airport, exactly where the only remark was they handed me a « checking Short article Problems recognize », which I enclose herewith. I invested the following day shopping for a fresh baggage and wanting to get in touch using your offices through the telephone numbers indicated around the mentioned document with no, nevertheless, obtaining any reply – the telephone is never answered and the line goes blank soon after quite a few minutes of ready, despite which number I dial. I thus continue my journey and on my arrival in Miami airport for my return vacation (flight AA2198 on March 24) I again try and Call your office in the airport, but the only assistance they may give me was to issue a complaint by way of your website, which I'm now accomplishing. In addition to the above mentioned, I do have Yet another – and probably a lot go right here more really serious – criticism. At enough time of my reservation I paid an additional $88 ($forty four Just about every) for extra convenience seats. To my shock, the seats turned out to generally be the normal – no extra – seats.
So I’m sitting down in one of the fucking late planes once again.. Pilot says twenty five minute wait around around the fucking runway on account of some
This is certainly my 1st experience with American Airways and it has been the worst! My ally And that i took a trip to St. Maarten and There have been absolutely nothing but issues Because the return flight. Very first, they couldn’t discover her reservation and tried to fees her $one,100 for just a flight she previously compensated for. Then, I had been pressured to pay for a 2nd checked bag, Despite the fact that I have Usually been in a position to examine the bag. Immediately after, my flight (2119) was delayed for more than one hour. NOW I am on my connecting flight from MIA to ATL and THIS flight is delayed more than one hour. Does America Airlines comprehend We've lives…friends and family buying us up within the airport?
I felt compelled to state which i can no more fly with you, as you keep on to treat people with out regard. The latest, the service Pet difficulty. What on earth is Incorrect with the instruction? Whatsoever it's, I simply cannot fly with a business that can't properly teach its personnel. Good bye!
American airlines neglected to provide me clinical aid After i questioned for it. The employees stated that because I didn’t make preparations for aid they couldn’t help me. Like I realized I used to be gonna Have got a health care crisis. Get actual American Airways and begin caring regarding your shoppers.
I'll say she(AA) observed a later on flight for me on Yet another airline,which I so appreciated,but she surely could have way more pleasant in dealing with me.
I have to confess which i was selfishly satisfied in order to e-book my flight right before all of your current other clients and the agent was in a position to remove the charges.